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Once an offer is agreed in order to secure the property we need to take a holding deposit. A holding deposit is a down payment, a non-refundable payment made towards your tenancy. If you decide not to proceed with the tenancy you will forfeit the holding deposit. If the landlord decides not to proceed with the tenancy the deposit will be refunded. When you pay a holding deposit we will issue you with a receipt which also outlines the details of your offer, any special considerations and its terms.