Book a Valuation

Our Process

We are focused on making things look beautiful... and work for you

1
Step 1

Contact us and we will be happy to come to the block and give you a free appraisal and obtain relevant information on the block. In the first instance, please feel free to contact any of our team on 01424 224488 who will be able to book a valuation appointment with you. This should preferably be at the property but can be anywhere of your choosing. At this appointment we will be able to ascertain the size of the block and as such which of our packages best meets your needs. It would be helpful if at this appointment you could please have to hand:

  1. Companies House Company Number
  2. % each owner pays towards the service charge
  3. Names 4. Addresses 5. Phone numbers 6. Email addresses for all owners
  4. Same for any tenants
  5. List of shareholders & Dates they became shareholders
  6. List of directors & Dates they became directors
  7. Contact names and details of all suppliers / contractors for the property
  8. Renewal dates for building insurance and D&O insurance
  9. Bank Account details for service charge account
  10. Copies of the following to upload and save to the system: Leases, Memorandum & Articles of Association, Incorporation and Last 3 years accounts
  11. Building Insurance policy
  12. D&O policy
  13. And name of current Managing Agent if you have one.

2
Step 2

We will prepare a proposal (This can be tailored to your individual needs) and arrange a suitable time to present this to all Directors & leaseholders. This Proposal will outline how we work and all of the services we can offer and will include appendices from Property Mark and RICS Code of Conduct and also The Property Café Complaints Procedure. It will also explain our charges and how we collect them.

3
Step 3

Once the finite details are agreed and all parties are happy we will sign contracts. As mentioned above, The property Café are happy to tailor your contract to your individual needs and as such, once you and your fellow Directors have had a chance to have a good look at the proposal, we will be happy to discuss and to possibly negotiate any fees to reflect the level of service you require.

4
Step 4

We will arrange handover of all paperwork etc from your current Managing Agent (If you have one) Please do remember that most agents contracts will have a clause of at least 3 months notice for Handover. This is mainly because it is no mean feet to transfer over such a large amount of information and SOME agents will also charge a fee for doing this. However we have had instances where a handover has taken place over a few days and although this isn’t an ideal scenario, It can be done. So this is the time we would ideally recommend that you put in your notice in writing to your current managing agent if you have not already done so.

5
Step 5

Your block/estate will be set up on our block management system. Once we have received the handover paperwork we can start to set up a timeline on the Resident System. Your initial detail should have already been inputted back at step 1. So all that will be left to do is set up the Budget and Schedule, input your preferred Service Providers. Ensure we have the correct dates for policy renewals and send out the Ground Rent and Service Charges.

6
Step 6

You are ready to go.....From this point onwards you can be confident that your property/investment is in safe hands.

  • 1
    Step 1

    Contact us and we will be happy to come to the block and give you a free appraisal and obtain relevant information on the block. In the first instance, please feel free to contact any of our team on 01424 224488 who will be able to book a valuation appointment with you. This should preferably be at the property but can be anywhere of your choosing. At this appointment we will be able to ascertain the size of the block and as such which of our packages best meets your needs. It would be helpful if at this appointment you could please have to hand:

    1. Companies House Company Number
    2. % each owner pays towards the service charge
    3. Names 4. Addresses 5. Phone numbers 6. Email addresses for all owners
    4. Same for any tenants
    5. List of shareholders & Dates they became shareholders
    6. List of directors & Dates they became directors
    7. Contact names and details of all suppliers / contractors for the property
    8. Renewal dates for building insurance and D&O insurance
    9. Bank Account details for service charge account
    10. Copies of the following to upload and save to the system: Leases, Memorandum & Articles of Association, Incorporation and Last 3 years accounts
    11. Building Insurance policy
    12. D&O policy
    13. And name of current Managing Agent if you have one.

  • 2
    Step 2

    We will prepare a proposal (This can be tailored to your individual needs) and arrange a suitable time to present this to all Directors & leaseholders. This Proposal will outline how we work and all of the services we can offer and will include appendices from Property Mark and RICS Code of Conduct and also The Property Café Complaints Procedure. It will also explain our charges and how we collect them.

  • 3
    Step 3

    Once the finite details are agreed and all parties are happy we will sign contracts. As mentioned above, The property Café are happy to tailor your contract to your individual needs and as such, once you and your fellow Directors have had a chance to have a good look at the proposal, we will be happy to discuss and to possibly negotiate any fees to reflect the level of service you require.

  • 4
    Step 4

    We will arrange handover of all paperwork etc from your current Managing Agent (If you have one) Please do remember that most agents contracts will have a clause of at least 3 months notice for Handover. This is mainly because it is no mean feet to transfer over such a large amount of information and SOME agents will also charge a fee for doing this. However we have had instances where a handover has taken place over a few days and although this isn’t an ideal scenario, It can be done. So this is the time we would ideally recommend that you put in your notice in writing to your current managing agent if you have not already done so.

  • 5
    Step 5

    Your block/estate will be set up on our block management system. Once we have received the handover paperwork we can start to set up a timeline on the Resident System. Your initial detail should have already been inputted back at step 1. So all that will be left to do is set up the Budget and Schedule, input your preferred Service Providers. Ensure we have the correct dates for policy renewals and send out the Ground Rent and Service Charges.

  • 6
    Step 6

    You are ready to go.....From this point onwards you can be confident that your property/investment is in safe hands.